tb999 Privacy Policy

Introduction

tb999 operates Bangladesh's leading online casino and sports betting platform at https://tb999.lat. This Privacy Policy sets out in clear and plain language the types of personal information we collect from users, how we use that information, with whom we may share it, and the choices you have regarding your own data. By accessing or using any part of the tb999 platform, you confirm that you have read this Privacy Policy and agree to its terms.

We take privacy seriously, particularly given the sensitive nature of financial and gaming activity. Our processes are designed to be transparent: we collect only what we need, we retain data for only as long as necessary, and we use reasonable technical and organisational measures to keep your information safe. This policy applies to all users of the tb999 website, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and every other city and district in Bangladesh.

Information We Collect

tb999 collects personal information only to the extent necessary to provide you with a safe, fair, and enjoyable gaming and betting experience. We collect information in two main ways: information you provide directly and information collected automatically when you use the platform.

Information You Provide Directly

• Full name, date of birth, gender, and nationality when registering your account.
• Contact details including email address, phone number, and residential address in Bangladesh.
• Payment and financial information required for deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, or Mastercard.
• Identity verification documents such as a national ID (NID) or passport copy when required for KYC compliance.
• Any communications you send to our support team via email or live chat, including queries and complaints.

Information Collected Automatically

• Technical data including your IP address, browser type and version, operating system, and device identifiers.
• Behavioural data such as pages visited, games played, betting patterns, session duration, and click paths on the tb999 platform.
• Cookie data and similar tracking technologies as described in the Cookies section below.

How We Use Your Information

tb999 uses the personal information we collect for specific, defined purposes only. We do not use your data for purposes that are incompatible with the reason it was originally collected. The following describes the primary uses of your information:

• Account creation, verification, and ongoing management of your player account, including KYC compliance checks.
• Processing deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, and other supported payment channels.
• Providing access to our games library including slots, live casino, cricket betting, and crash games like European Roulette and Dragon Master.
• Fraud detection, anti-money-laundering (AML) checks, and protecting the security and integrity of the platform for all users.
• Customer support — responding to your queries, resolving disputes, and processing responsible gaming requests such as self-exclusion.
• Sending service-related notifications (account updates, security alerts, transaction confirmations) and — with your consent — promotional communications about bonuses and new games.

Sharing of Your Information

tb999 does not sell, rent, or trade your personal data. We may, however, share specific information with trusted third parties in limited circumstances, as described below. In every case, we require those parties to handle your data with the same level of care and confidentiality that we apply ourselves.

Payment Service Providers

To process your deposits and withdrawals in BDT, we share the minimum required financial data with payment partners including bKash, Nagad, Rocket, and Upay, as well as international card networks Visa and Mastercard. These partners operate under their own privacy frameworks and are obligated to protect your data.

Regulatory and Legal Requirements

We may be required by law to disclose certain personal information to competent authorities. This includes situations involving fraud investigation, anti-money-laundering obligations, or a valid legal order from a court or regulatory body. In such cases, we disclose only the minimum information required by that legal obligation.

Technology and Service Partners

We work with vetted technology partners who help us deliver our platform — including game providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi, as well as platform infrastructure and analytics vendors. These partners access only the data strictly necessary to fulfil their specific function and are contractually bound to our data-protection standards.

Cookies and Tracking Technologies

tb999 uses cookies and similar tracking technologies to operate the platform reliably, understand how users interact with it, and improve the overall experience. A cookie is a small text file placed on your device by our web server when you visit our site.

Types of Cookies We Use

Essential cookies are strictly necessary for the platform to function — they manage your login session, remember your account preferences, and secure your active betting session. Without these cookies, the tb999 platform cannot operate correctly. Analytics cookies help us understand aggregate usage patterns so we can improve page performance, game availability, and navigation flows. Marketing cookies, used only with your consent, allow us to show you relevant promotions for cricket betting, slots, and live casino games suited to your interests as a Bangladesh-based player.

Managing Your Cookie Preferences

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling essential cookies will impair the functionality of the tb999 platform and may prevent you from logging in or placing bets. Your browser's help documentation will explain how to adjust cookie settings for your specific browser and device.

Data Retention

tb999 retains your personal data for as long as is necessary to fulfil the purpose for which it was collected. For active player accounts, we retain your data throughout the life of your account plus a minimum of five years to comply with financial record-keeping requirements and anti-money-laundering regulations. If you close your account, we will delete or anonymise your personal data after the applicable retention period has expired, except where we are required by law to retain it for longer.

Transaction records, including all BDT deposits and withdrawals through bKash, Nagad, Rocket, and other payment channels, are retained for a minimum of seven years to satisfy financial audit and regulatory requirements. Anonymised statistical data, which cannot be linked back to any individual, may be kept indefinitely for analytical purposes.

Security Measures

tb999 takes the security of your personal data seriously. We implement a range of technical and organisational security measures to protect your information against unauthorised access, accidental loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, secure password hashing, role-based access controls limiting staff access to personal data, regular security audits, and intrusion detection systems.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your rights and freedoms, we will notify you and the relevant authorities as required by applicable law, without undue delay. We encourage you to protect your own account by using a strong, unique password and never sharing your login credentials with anyone.

Your Rights Over Your Data

As a tb999 user, you have the following rights with respect to your personal data. You may exercise any of these rights by contacting our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe, typically within 30 days.

• Right to access — you may request a copy of the personal data tb999 holds about you at any time.
• Right to rectification — if any information we hold about you is inaccurate or incomplete, you have the right to have it corrected.
• Right to erasure — in certain circumstances you may request that we delete your personal data, subject to our legal data-retention obligations.
• Right to restrict processing — you may ask us to limit how we use your data while a dispute or query is being resolved.
• Right to withdraw consent — where we rely on your consent as the legal basis for processing, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

We will never discriminate against you for exercising any of these data rights. If you are not satisfied with how we have handled your request, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.

Third-Party Links

The tb999 platform may contain references to third-party game providers and payment partners. These third parties operate their own websites and services under their own privacy policies, which tb999 does not control. We recommend that you review the privacy policies of any third-party service you interact with. tb999 is not responsible for the privacy practices or the content of any external organisations.

Children's Privacy

tb999 is strictly an adult platform. Our services are intended solely for individuals who are 21 years of age or older. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been submitted by a person under 21 without parental consent, we will delete that data immediately and close the associated account. If you believe a minor has registered on our platform, please contact us at [email protected] so we can take appropriate action without delay.

Changes to This Privacy Policy

tb999 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or for any other legitimate reason. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of the tb999 platform after any changes to this Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your personal information.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way tb999 handles your personal data, our dedicated support team is available to assist you. We aim to handle all privacy-related queries promptly and professionally.

Email: [email protected]